Managed IT Services

Your I.T. team may get overwhelmed with daily issues and not support your business's core competencies. Investing in equipment, tools, and outsourced legacy support is expensive and usually doesn't meet the client's eclectic needs.

With Clear Sailing I.T., you gain immediate access to our highly trained, certified, and responsive U.S.-based tech specialists. We deliver the availability, expertise, and tools while cutting down your overall I.T. support expenses.

Fast Response

We guarantee 1 hour or less

Friendly Managed I.T. Team

We help and provide a solution in simple language – that means no more confusing tech jargon!

24×7 After Hours I.T. Support

We know that I.T. issues can occur anytime, so we are available for your assistance 24/7.

Clear Sailing I.T.'s fast and friendly managed I.T. team is available to handle all of your day-to-day I.T. support requirements proficiently, so when something goes out of service (for instance., internet issues, computer issues, software crashing, etc.), you get instant back up and support as fast as possible to bet you back up and running smoothly.to bet you back up and running smoothly.

Our professional team works on an award-winning proactive approach designed to reduce I.T. problems at your business dramatically. At Clear Sailing I.T., we've spent years refining a client-centric approach to ensure that our clients face few problems and avoid most of the I.T. headaches that other enterprises go through.

Ongoing Proactive Monitoring

Using our State-of- the-Art Security Operations Center (SOC) for 24x7 monitoring, we are always working to detect I.T. issues swiftly before they even become a problem for your team.

Ongoing Network Health Checks & Maintenance

Always seeking out new products, services, and opportunities to aid in monitoring of your network and system and to reduce issues and improve your environment.

Managed Backups

Protecting your companies data by adopting futuristic security practices to reduce data loss chances! Use multiple resources and locations to keep your data companies secured.

Cyber Security

Clear Sailing IT Solutions understands that advanced cybersecurity is more than just deploying antivirus tools and firewalls. Our teams employ a holistic approach to cybersecurity strategies so we can protect your company from cyber-attacks and reduce potential exposure or risks. Our comprehensive cybersecurity ensures that you're protected, start-to-finish, end-to-end, from cyber threats. On-going end user training is one of our top priorities to stop cyber-attacks and system infiltration.

Advanced Virus & Ransomware Protection

Viruses, ransomware, and cyber-attacks are among the most common cybersecurity risks businesses of all sizes currently face. To help combat this, we offer advanced virus and ransomware protection specifically designed to shield these menacing threats and assist our clients in coping with cyber challenges.

Advanced Email and Anti-Phishing Protection

Criminals usually try to trick your team via email with dangerous scams and links. At Clear Sailing IT Solutions, we implement the strongest email protection systems available to prevent these malicious messages from reaching your inbox. Moreover, this protection will shield your organization as a whole and reduce the time your workforce has to spend attempting to qualify emails as malicious or legitimate.

Advanced Email Deliverability and Authentication

Email deliverability and authentication is the ability to deliver emails from and to the correct email inboxes. Utilizing email authentication protocols will provide a greater sense of security for both senders and recipients.

Security Awareness Training for Staff

Ensure that your team becomes "Security Aware," one of the best defenses your business has against cyber threats. At Clear Sailing IT Solutions, we offer ongoing end-user cybersecurity and phishing training to assist your team in better spotting suspicious tech activity, making them less likely to fall victim to cybercriminals' tricks.

Microsoft 365 Migrations, Setup, and Support

At Clear Sailing IT Solutions, we can help you unlock the Microsoft Office 365 full productivity potential with our Microsoft 365 Migrations, Setup, and Support. Make your business vision of a digital workplace a reality with our powerful Microsoft 365 tools.

We can help you with the following:

MICROSOFT OFFICE

TEAMS

Our Microsoft expert team offers top-tier file sharing, group communication, and voice solutions. At Clear Sailing IT, we empower the organization and increase productivity by assisting our clients through Microsoft Migration and support.

CLOUD ASSIST 365 FOUNDATION

Our fully managed migrations to Microsoft 365, including planning, assessments, migrations setup, and managing support.

COLLABPLUS

We collaborate how you want with Teams, OneDrive, SharePoint, and Groups Online. We can guide you about "When to Use What in Office 365."

MOBILITYPLUS

We enable a mobile workforce while maintaining your corporate data control and securing your business network with our bundled service that includes a 24/7 Service Desk.

ACCESSPLUS

We define, manage, and develop Conditional Access policies that offer controls to the user, device, location, and app levels to shield your valuable information.

IDENTITYPLUS

Our risk-based conditional access employs Microsoft's Collective Intelligence to add a new defense layer against users with suspicious sign-ins and leaked credentials.

SINGLE SIGN-ON SERVICES (SSO)

SSO offers users easy access to your business and cloud-based applications. SSO signs users into their corporate devices automatically.

SHAREPOINT DEVELOPMENT

With Clear Sailing I.T. as your Office 365 support partner, you get expert planning in the new environment development or restructuring of current deployments to enhance your current business workflows and processes.

GOVERNANCE

We secure your data from potential cyber threats and govern your sites through state-of-the-art permissions management, security reporting, monitoring, and automated alerting.

O365 MIGRATION SERVICES

Our fully managed migrations to Office 365 Exchange Online, SharePoint Online, and OneDrive, including planning, assessments, migrations, and post-migration support.

24X7X365 SERVICE DESK + MICROSOFT ADVANCED SUPPORT

Get your hands on front-line 24x7x365 service desk support from Clear Sailing I.T. and Microsoft Advanced Support. Get fast Office 365 with one-hour response times for critical issues.

Data Backup Solutions

At Clear Sailing IT Solutions, we provide data backup, archiving, recovery, and replication solutions that protect data capital from core to edge to the cloud. Simple to use and easy to deploy, the Clear Sailing IT Solutions data backup solution helps to improve uptime, increase availability, and avoid data loss while simplifying data backup and management tasks.

Our backup data solutions offer significant advantages for businesses of all sizes.

  • Comprehensive solutions enable data backup across all enterprise environments. At Clearing Sailing I.T., we protect across the continuum, from snapshot to replication to archive and backup.
  • Manage data backup in all network models, from public or hybrid clouds and virtualized environments to on-premises, traditional infrastructures.
  • Monitoring data copies and Global management across protection and primary storage to simplify data backup while eliminating data silos.
  • High-performance technologies allow backups to be completed faster and require less bandwidth.
  • Flexible components enable the deployment of data backup technologies in virtual and physical environments, with cloud-ready capabilities for backup, disaster recovery, and replication.

Our backup data solutions include cyber recovery solutions that identify suspicious activity, protect critical data, and recover data seamlessly with automated software. Our solution enables you to back up servers to simplify disaster recovery, in-cloud backup, and cloud storage with advanced deduplication for long-term retention. Clear Sailing IT Solutions also offers powerful data protection for VMware environments in the cloud and on-premises, delivering superior deduplication, higher performance, and lower bandwidth usage to reduce our clients' cost-to-protect.

Engineered Network Solutions

With more than a decade of experience in Engineered Network Solutions, Clear Sailing I.T. collaborates with clients to offer long-term solutions to assist with network design and implementation requirements at every step of the way.

With service capabilities that span across various hybrid and emerging enterprise technologies, Clear Sailing I.T. is among the leading service providers offering a comprehensive portfolio of network planning and performance, secure wireless access, service, deployment, and resource inventory solutions. By employing these services, we assist clients in effectively designing and planning capacity augmentation and network expansion programs and improving their overall business operations and network performance.

At Clear Sailing I.T., we aid network engineering to future-proof your network and reduce maintenance and support costs. Our Engineered Network Solution can optimize your network to increased service levels and realize measurable performance improvements coupled with sustained cost savings. Our Engineered Network Solutions can help organizations increase collaboration, achieve potential savings, and improve efficiency while transforming the business network to drive value in the longer run.

Moreover, the Clear Sailing I.T. team of qualified experts plays a pivotal role in assisting organizations to simplify and standardize their network infrastructure. We support new capabilities and critical business requirements, which in turn results in it reducing operational risks and increasing security.

Email Deliverability

So you've got your marketing campaign fully prepared and ready to launch with a healthy subscriber list and amazing content. However, when it's time to drop into the user's email, it ends up landing in the dreaded spam folder.

At Clear Sailing I.T., we improve email deliverability practices and try to hit every inbox by employing the following practices;

SPAM Analysis

Our built-in SPAM Analysis tool lets our clients know about any content in your written email that's likely to get marked as spam. This offers them an opportunity to remove any content that is blocking your pathway before the campaign launch.

Unique I.P. & Dedicated Sending Domain

Clear Sailing I.T. with providing you with a unique I.P. address to go with your domain. This means you won't have to send a reputation with others. We'll even 'warm' our client's I.P. address, so it has a great reputation from the start.

Managed DNS Records

We'll manage all our client's DNS records when they delegate their sending domains to us. We ensure that your DNS settings are configured adequately and can attach SPF records and Domain Keys.

SPF Records

All our sending domains work on Sender Policy Framework records so our client's subscribers' email servers can verify that their email has been sanctioned and is not spoofed.

DKIM Records

DomainKeys Identified Mail, or DKIM, uses an encrypted key known as a digital signature. This signature is added to email headers to help verify a sender and associate a message with a specific domain. DKIM also needs to be set up inside a sender’s DNS record.

DMARC Protocol Records

DMARC isn’t an email authentication protocol so much as a policy that mail servers on the receiving end refer to before delivering an email. DMARC helps determine how to handle a message when it fails authentication.

BIMI Protocol

BIMI is the latest email authentication protocol. Unlike the other specifications, BIMI results in something your subscribers can see in their inbox. When implemented correctly, BIMI displays a brand-designated logo next to messages in the inbox.

The BIMI logo shows an email can be trusted because it means other email authentication methods are in place. It provides subscribers with a signal that an email is indeed authentic. This adds an additional level of security because, even if scammers manage to get a phishing email delivered, it won’t display a logo.

HTML Analysis

We go through our HTML line by line to locate the deliverability issue. We can also test it against strong spam filters such as Symantec, Postini, and Barracuda.

Data Cleansing

We perform regular data cleansing exercises by removing 'non-engagers' to help our clients keep their open rates up and improve their overall reputation. We recommend our clients conduct re-engagements email campaigns for non-engagers and remove all the recipients who failed to interact over the course of time.